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QNAP Customer Service Quality |
Posted by: Enquiries - 02-24-2023, 03:30 PM - Forum: Before you buy Q&A
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Thanks for all of the great information. I am sold on the QNAP platform and we are looking at the TVS-h1688x to replace our aging Drobo 1200i. And a TS832 for an offsite backup.
My question concerns the quality of QNAP customer service. Several online reviews feel that the tech support is lacking. I think some of this is due to the reliance of the QNAP ecosystem on third party hardware. Of course, QNAP can't be expected to support someone else's products.
Have you heard of any instances where QNAP's tech support/customer service was truly lacking?
This is the only issue standing between me and a QNAP purchase. Thanks for any help you can give.
Fred
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Netgear GS748TS LAG setup |
Posted by: Gibsonm - 02-24-2023, 02:56 AM - Forum: Networks
- Replies (2)
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Perhaps I'm obtuse or just don't understand Netgear's logic?
I'm trying, unsuccessfully, to set up a LAG for ports 47 and 48, in order to connect to a Bond created on my DS18211+
The steps outlined in this Netgear KB article "How do I set up a LAG between a Smart Managed Pro Switch and a Synology NAS?" don't align with the GS748TS (even though they are in the GS748TS section):
This Netgear KB article "What are link aggregation and LACP and how can I use them in my network?" is very general and indeed refers me to the support section (even though that's where I already am):
The "GS700TS Smart Switch Software Administration Manual" has a section on LAGs in Chapter 4, but just details settings, not a step by step "how" to set them up.
I've watched SpaceRex's "Link Aggregation on Synology NAS + NetGear - Get Better Performance out of Your NAS! | 4K TUTORIAL" and whilst I understand the concepts, the GS748TS's web interface is very different.
Can someone refer me to a "Netgear Idiot's Guide" or relevant GS748TS YouTube post?
Regards,
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NAS recommendations |
Posted by: Enquiries - 02-24-2023, 02:00 AM - Forum: Before you buy Q&A
- Replies (3)
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I have never owned a NAS but am running into storage issues with a large Apple Music Collection and the potentially very large HD and 4k movie collection. I own well over 700 movies in what I call 'SageFlix'. If I ever choose to download all of them, I have no idea what the needed storage would be. I am an Apple Geek and we currently run a 2023 MB Pro, 2020 MB Air, 2 iPhones 1 iPad Pro, AppleTV 4k and 4k LG OLED CX 2020. I am thinking of the newest Terramaster F4-423 or something equivalent. I also have two complete Sonos sound systems in two rooms and Sonos Roam. I would like to save Apple Music on an NAS system and have no idea how to do so.
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Upgrading to New 4Bay NAS Help |
Posted by: Enquiries - 02-24-2023, 01:30 AM - Forum: Before you buy Q&A
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I'm looking at upgrading from a QNAP TS-251D to something with a better processor and ability to add a gpu. I'm tired of buffering video and running out of processor speed. I'm looking at both the TVS-472XT-i3 and the TVS-H474. I also want something that can handle running a Windows 10/11 Virtual machine. Is one of these options better than another? What's a good GPU for less than $300? Is ther another model I should look at?
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NAS for Plex |
Posted by: Enquiries - 02-23-2023, 10:00 PM - Forum: Before you buy Q&A
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Hi, big fan of the channels and blog. Thank you for your guidance! I've been using Synology for 5+ years to host files and (most importantly) Plex Media Server. My DS218+ has a failed motherboard. It won't start up or get recognized on the network. Based on your reviews, I don't think any of the newest 2-bay Synology devices are a good investment right now because I want hardware transcoding for PlexMS. So based on your article, I purchased a QNAP HS-264. I'm not a big fan of QNAP's software but it'll get the job done. Except I'm trying to move my files from Synology drives to QNAP. I understand I can't swap the drives so I bought new drives for the QNAP and am trying to copy files using SATA to USB3 adapter but the disk is not showing up in File Manager on QNAP. How can I get the files transferred (or is there a comparable 2-bay Synology NAS) so I can get my content back? Thanks!
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Qnap ts464 |
Posted by: Enquiries - 02-23-2023, 07:00 PM - Forum: Before you buy Q&A
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Hi
I'm looking to purchase a QNAP TS-464.
I'm going to be using it as a plex or jellyfin media server, and a fileserver, I use Sonarr/Radarr and qbittorrent.
In the future I'm looking to add CCTV was looking at using 2x Reolink RLC-812A 4K cameras
I already have 4 4TB HDDs, they are on ext4 file system and have data on them.
I have a budget of £700-£800
I will be at max streaming 4 files at 1080p, it will either be 3 local and 1 outside the network
or 2 local and 2 outside.
My questions are as follows
Will this NAS do it
If it won't, will it do it if I upgrade the ram to say 32GB
Can I drop my drives in and have them work
Are there any other NAS devices that fit my requirements? Ideally, QNAP or Synology as I know they will work with Radarr and Sonarr, but if other will work I'm ok with that
Thank you
David
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NAS recommendations |
Posted by: Enquiries - 02-23-2023, 03:00 PM - Forum: Before you buy Q&A
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Need advice for a NAS that can run PLEX media server and "serve" media which is a mixture of 4K HDR and 1080P movies and TV shows over a home network to an Nvidia Shield TV (hardwired) and 4 No. 4K Firesticks (Wifi). Only the Nvidia Shield would require 4K HDR as the Firesticks are connected to 1080P Televisions.
Currently running WDMyclould Mirror 2 bay with 4TB spanned over 2 x 2TB hard drives as storage only with the Nvidia Shield running the PLEX server side of things. I have also got on order 2 x 4TB WD RED PLUS hard drives which I'm going to use to expand my current NAS's storage as I'm starting to run low on space.
Would like something with 4 No. Bays minimum so I can expand as the media library grows. I would like to re-use the current 2 TB drives if possible as well as the 2 x 4TB on order.
Movie and TV show file formats are a mixture of H.264 and HEVC.
Hope this makes sense!?
Thanks in advance.
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SONOS on NAS |
Posted by: Enquiries - 02-23-2023, 03:00 PM - Forum: Before you buy Q&A
- Replies (1)
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WD Myhome Duo not supporting Sonos on MAC system.
Netgear Nighthawk Router on Metronet.
1 old MAC, 1 New MAC, MacBook.
3T Myhomeduo 90% free
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NAS Media Server/Infuse |
Posted by: Enquiries - 02-23-2023, 02:00 PM - Forum: Before you buy Q&A
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Hi, Thank you for providing this service. Looking for quick advice, I have tried Plex and found it frustrating either converting or having to transcode a lot of media, so I'm not sure if you're aware of Infuse, it's an apple only software, and got myself a Apple TV and I'm using a 2TB HD, and using a macbook to host the drive. Incase you're not aware, infuse will play most files, doesn't need to transcode and any upscaling etc takes place on the Apple TV. That being the case I wanted to know your reccomendation for a NAS, I was looking at the Terramaster F2-423 but considering most graphic intensive stuff like transcoding won't be done on the NAS I wans't sure if it was needed so I was looking at the QNAP TS-251D, older but cheaper and I still think it could handle most of my needs. Just looking for opinons or other reccomendations if possible, also curious if you're familiar with Infuse, might be an interesting test for cheap NAS's? Thank you in advance, Chris
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