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Synology 2FA and emergengy email

#1
I have subscribed to your videos, they have been great.

However, I have a fairly big issue that I can't seem to get around.

I have my Synology username and password. However, I have upgraded my phone and now the 2FA "Secure Signin" App is not configured for my NAS, so I can't get the six digit code. Added to which the "emergency passcode" via email is not getting through to my email account.

So, now I'm complexly stuck even though I have my password and username.

Are you able to offer any suggestions?
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#2
You should email Synology support. They might help.

https://kb.synology.com/en-in/DSM/tutori...entication
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