+- ASK NC (https://ask.nascompares.com)
+-- Forum: Q&A (https://ask.nascompares.com/forumdisplay.php?fid=1)
+--- Forum: Before you buy Q&A (https://ask.nascompares.com/forumdisplay.php?fid=2)
+--- Thread: Synology 2FA and emergengy email (/showthread.php?tid=10250)
Synology 2FA and emergengy email - Enquiries - 12-27-2023
I have subscribed to your videos, they have been great.
However, I have a fairly big issue that I can't seem to get around.
I have my Synology username and password. However, I have upgraded my phone and now the 2FA "Secure Signin" App is not configured for my NAS, so I can't get the six digit code. Added to which the "emergency passcode" via email is not getting through to my email account.
So, now I'm complexly stuck even though I have my password and username.
Are you able to offer any suggestions?
RE: Synology 2FA and emergengy email - ed - 01-05-2024
You should email Synology support. They might help.
https://kb.synology.com/en-in/DSM/tutorial/cant_sign_in_to_Synology_Account_using_2step_authentication