Plex not using GPU for transcode

[Enquiries]

Hi there
I have a Qnap TS-473A nas that I am using for a plex server.

I have a plex pass and I cannot seem to get the system to utilise the GPU for transcoding.

It spikes the CPU usage to 97% and the GPU sits at 0%.

I have a Nvidia GA107 ( RTX 3050 ) which has the latest drivers and on the qnap website says it’s compatible.

I have also set the GPU to QTS mode.

Please explain ! Hah

Thanks