10-11-2024, 01:35 PM
Dear Nascompares,
We store our important family data in an Asustor AS1002T with 2x8TB HDD configured as double RAID. All of a sudden we lost contact to the NAS from our PC. After pressing the reset button we still were not able to access it in a browser. Then with the ACC program we found it asks for initialization. But that would include erasing all data. The NAS does not have problem operating other HDDs. But when we insert our own HDDs, it again asks for initialization. We cannot read the data of the HDDs with other devices as well, even though Hard Disk Sentinel says they are in fine condition. How could we access the data on the HDDs? How could we make the NAS continue to run our HDDs without erasing data?
Thank you in advance for your help.
We store our important family data in an Asustor AS1002T with 2x8TB HDD configured as double RAID. All of a sudden we lost contact to the NAS from our PC. After pressing the reset button we still were not able to access it in a browser. Then with the ACC program we found it asks for initialization. But that would include erasing all data. The NAS does not have problem operating other HDDs. But when we insert our own HDDs, it again asks for initialization. We cannot read the data of the HDDs with other devices as well, even though Hard Disk Sentinel says they are in fine condition. How could we access the data on the HDDs? How could we make the NAS continue to run our HDDs without erasing data?
Thank you in advance for your help.