09-11-2024, 03:11 PM
Thanks for reaching out! It sounds like your cameras are connected properly, but the recording schedule might not be activated correctly. Here are a couple of things you can try:
Check the Recording Schedule:
Go to your Surveillance Station > IP Camera > Edit the camera > Schedule.
Ensure the recording is set for continuous or motion-triggered recording, based on your preference.
Check Camera Permissions:
Sometimes, the permissions or user settings on the camera may prevent the recordings from being triggered.
Test with a Different Recording Schedule:
Try creating a simple schedule with continuous recording, just to see if it resolves the issue.
Check the Recording Schedule:
Go to your Surveillance Station > IP Camera > Edit the camera > Schedule.
Ensure the recording is set for continuous or motion-triggered recording, based on your preference.
Check Camera Permissions:
Sometimes, the permissions or user settings on the camera may prevent the recordings from being triggered.
Test with a Different Recording Schedule:
Try creating a simple schedule with continuous recording, just to see if it resolves the issue.