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QNAP QGD-1600P switch and QNAP QXG-10G2T-107 10 GbE expansion card?

#1
I bought the QXG-10G2T-107 for my 1600P after checking in the QNAP compatibility table for suitable cards for my switch. When I put the card in the switch will not boot, it just hangs on "booting". I have an M.2 NVMe SSD drive card in the switch that works fine. Could anyone help me with some thoughts as to why the card does not seem to be compatible- many thanks
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