Plex media server upgrade

[Enquiries]

I have been using plex on a NAS for a few years now, but the other day I decided to upgrade the version, from 1.30 to 1.41, but it would not load afterwards. I eventually reset my NAS, started again from scratch (following your videos on You Tube) but I still cannot get it to work. It just whirs away for hours on end and never loads, and at the moment there is no data on the NAS. Where am I going wrong?

[ed]

Sorry to hear you're having trouble with the Plex upgrade—you're definitely not the first! If it's stuck loading endlessly even after a reset, it could be due to a mismatch between your NAS firmware and the new Plex version. I’d recommend manually downloading the latest QNAP-compatible Plex package from the Plex website (select QNAP and the correct architecture—most likely x86_64), then install it via the QNAP App Center.

[yabba]

Sorry to hear you're having trouble with the Plex upgrade—you're definitely not the first! If it's stuck loading endlessly even after a reset, it could be due to a mismatch between your NAS firmware and the new Plex version. I’d recommend manually downloading the latest QNAP-compatible Plex package from the Plex website (select QNAP and the correct architecture—most likely x86_64), then install it via the QNAP App Center.

Hi Ed

Thank you for the reply. I have already tried that a few times, and again just now, but it never works.
What I cannot understand is why I am unable to even install the original version that I have been using for a few years.
Presumably, when I reset/initialize the NAS, it really does revert to how it was when I originally set it up. I did have to do this a couple of years ago after one of the disks failed, and because I hadn't set it up as a RAID1, and I managed it without too much of a problem.

Regards
Keith