8 hours ago
Thanks for getting in touch. Active Insight is completely optional and your DS1825+ will run perfectly without it. It is a cloud monitoring service from Synology that sends system health data to Synology’s servers and gives you centralised alerts, performance graphs, drive warnings, security flags and long term analytics. It is safe to use, but it does require sending telemetry off your NAS, which some users prefer to avoid for privacy reasons.
For most home users who only need backups, Plex storage and photo management, Active Insight does not add anything essential. DSM already gives you SMART monitoring, drive health checks, storage warnings and email notifications locally. If you like cloud dashboards and want proactive alerts on your phone when something changes, the free tier still exists with limited history and is usually enough.
For most home users who only need backups, Plex storage and photo management, Active Insight does not add anything essential. DSM already gives you SMART monitoring, drive health checks, storage warnings and email notifications locally. If you like cloud dashboards and want proactive alerts on your phone when something changes, the free tier still exists with limited history and is usually enough.