07-22-2025, 10:22 AM
Hi everyone,
I've been trying to set up a remote backup from my home QNAP NAS to a second QNAP NAS at my in-laws' place, but the backup keeps failing and I’m not sure what I'm missing. Here's a breakdown of my setup and the issues I'm running into.
Storage Spaces was updated with the new fixed IP of the remote NAS.
OpenVPN connection works, but the backup job fails.
Log details show:
Info: "Using network interface 'Default Route'. Interface selection: Automatic."
Error: "Destination NAS does not support QuDedup. Check RTRR server connection and confirm HBS is updated to version 3.0 or later."
QuDedup wasn't an issue for the initial local backup.
QuDedup can’t be disabled in the current job, and new jobs targeting the remote NAS can't be created either.
While I was reviewing the backup job, I noticed one of its settings is about the interface. It's set to automatic, as the info event says. I can't force the job to use the VPN connection though.
Any help would be appreciated here!
I've been trying to set up a remote backup from my home QNAP NAS to a second QNAP NAS at my in-laws' place, but the backup keeps failing and I’m not sure what I'm missing. Here's a breakdown of my setup and the issues I'm running into.
- Both NAS units are QNAP: a TS464 at home and a TS453D remotely.
- Remote site has dynamic IP, so I'm using DDNS via myQNAPcloud.
- Access to remote NAS is via OpenVPN, with one forwarded port on the router for VPN only.
- Backup is set up using RTRR Server on the remote NAS, for client-side encryption and version management.
- Initial backup was done locally to speed things up, and verify that the backup job works.
- The NASes originally were in the same IP range (192.168.x.x), which I've changed at my in-laws' router to avoid routing conflicts.
- Static route added via Network & Virtual Switch so traffic to the remote subnet goes through the VPN.
Storage Spaces was updated with the new fixed IP of the remote NAS.
OpenVPN connection works, but the backup job fails.
Log details show:
Info: "Using network interface 'Default Route'. Interface selection: Automatic."
Error: "Destination NAS does not support QuDedup. Check RTRR server connection and confirm HBS is updated to version 3.0 or later."
QuDedup wasn't an issue for the initial local backup.
QuDedup can’t be disabled in the current job, and new jobs targeting the remote NAS can't be created either.
While I was reviewing the backup job, I noticed one of its settings is about the interface. It's set to automatic, as the info event says. I can't force the job to use the VPN connection though.
Any help would be appreciated here!