01-24-2025, 01:06 PM
Thanks for your message. To recover access to your data, here's a step you can try:
Insert Spare Drives:
Insert a couple of blank or spare drives into the NAS. These drives don’t need to be large, just enough for the system to boot properly.
Set Up the NAS:
Power on the NAS and go through the setup process as if you were setting it up for the first time. This should bypass the firmware loop and allow the NAS to complete its installation successfully.
Swap in the Old Drives:
Once the setup is complete and the system is up and running, power off the NAS. Now, remove the newly inserted drives and carefully insert your old drives (the ones containing your 12TB of data). The system should recognize the drives and give you access to your old data.
This method works in some cases as it helps the NAS to initialize properly without being stuck in the loop, while still preserving the data on your original drives.
Insert Spare Drives:
Insert a couple of blank or spare drives into the NAS. These drives don’t need to be large, just enough for the system to boot properly.
Set Up the NAS:
Power on the NAS and go through the setup process as if you were setting it up for the first time. This should bypass the firmware loop and allow the NAS to complete its installation successfully.
Swap in the Old Drives:
Once the setup is complete and the system is up and running, power off the NAS. Now, remove the newly inserted drives and carefully insert your old drives (the ones containing your 12TB of data). The system should recognize the drives and give you access to your old data.
This method works in some cases as it helps the NAS to initialize properly without being stuck in the loop, while still preserving the data on your original drives.