03-28-2024, 11:40 AM
Thank you for reaching out. To troubleshoot the connectivity issue with your Synology NAS DS920+, I recommend checking if the NAS is detected in the Synology Assistant app. If it's not found, there may be underlying issues with the NAS itself, and I suggest contacting Synology support for further assistance.
However, if the NAS is detected in the Synology Assistant app, you may have access to the device. In that case, you should initiate a RAID rebuild to address the replacement drive and ensure data integrity. This process will help your NAS restore normal operation and recognize the new drive properly.
However, if the NAS is detected in the Synology Assistant app, you may have access to the device. In that case, you should initiate a RAID rebuild to address the replacement drive and ensure data integrity. This process will help your NAS restore normal operation and recognize the new drive properly.