Hi all, I wonder if anyone can help me? Total newbie here so forgive anything dumb I've done...
I have been having an absolute nightmare with my Synology DS418 4-bay NAS the last couple of weeks. Basically, I first purchased it 3 years and installed 4 x 8TB Seagate drives, with SHR set so that I got about 22TB of space, and haven't had a single problem since.
Now I'm wanting to add more space so I took the first step and purchased a 16TB Seagate Ironwolf Pro (I kept with the same manufacturer, seeing as I'd had no problems so far).
I successfully installed it, did the "repair" - and bingo, all as good as before, but obviously with no extra space to play with...
A week later, I then got a second 16TB drive and started followed the same installation process with that. Instantly, I got warnings that there was a problem with the first new drive purchased the previous week - I/O errors, etc... I did the full repair anyway so then got the extra space - and immediately then did a full S.M.A.R.T. test on the week-old drive. It passed with flying colours, no issues whatsoever... The seller advised me this can happen sometimes when doing a repair and not to worry about it. I guess I was being naive to believe that...
This weekend, about 3 weeks later, the NAS started beeping at me advising there was a critical error with the same drive and to remove/replace it immediately!! I removed it and ordered a new one that arrived today. This new drive is a Seagate ST16000NT000 (compared to the ST16000NE000 that it's replacing) - and I'm now getting a message advising me that this drive is "not listed on the Synology products compatability list".
Am at my wits' end here. is it safe to just install it anyway, or am I just going to cause more problems? Bear in mind this new drive is now unsealed so doubt very much that the buyer will take it back anyway...
Thanks in advance
Darren
I have been having an absolute nightmare with my Synology DS418 4-bay NAS the last couple of weeks. Basically, I first purchased it 3 years and installed 4 x 8TB Seagate drives, with SHR set so that I got about 22TB of space, and haven't had a single problem since.
Now I'm wanting to add more space so I took the first step and purchased a 16TB Seagate Ironwolf Pro (I kept with the same manufacturer, seeing as I'd had no problems so far).
I successfully installed it, did the "repair" - and bingo, all as good as before, but obviously with no extra space to play with...
A week later, I then got a second 16TB drive and started followed the same installation process with that. Instantly, I got warnings that there was a problem with the first new drive purchased the previous week - I/O errors, etc... I did the full repair anyway so then got the extra space - and immediately then did a full S.M.A.R.T. test on the week-old drive. It passed with flying colours, no issues whatsoever... The seller advised me this can happen sometimes when doing a repair and not to worry about it. I guess I was being naive to believe that...
This weekend, about 3 weeks later, the NAS started beeping at me advising there was a critical error with the same drive and to remove/replace it immediately!! I removed it and ordered a new one that arrived today. This new drive is a Seagate ST16000NT000 (compared to the ST16000NE000 that it's replacing) - and I'm now getting a message advising me that this drive is "not listed on the Synology products compatability list".
Am at my wits' end here. is it safe to just install it anyway, or am I just going to cause more problems? Bear in mind this new drive is now unsealed so doubt very much that the buyer will take it back anyway...
Thanks in advance
Darren