03-01-2023, 02:39 AM
Update:
After 8 people just closed the chat or sent me a URL and then closed the chat.
Person number 9 spent over 2.5 hours on the 'phone with me.
We confirmed that the information in both the Manuals and KB were incorrect.
Also unable to install a Bootware update (no option in the software to "browse" the machine connected)).
The last consultant said he would "get back to me".
After 8 people just closed the chat or sent me a URL and then closed the chat.
Person number 9 spent over 2.5 hours on the 'phone with me.
We confirmed that the information in both the Manuals and KB were incorrect.
Also unable to install a Bootware update (no option in the software to "browse" the machine connected)).
The last consultant said he would "get back to me".