Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5

Sandisk Extreme Pro SSD 1TB - can't read

#1
I've a Sandisk 1TB Extreme Pro SSD. It cannot get detected (or better said it shows up for few seconds, then disconnects and the reconnects).
I see Sandisk drives are trouble by HW faults and a SW Firmware issue. The drive serial number is 2127MT401506. According to Sandisk, it's not part of the faulty batch (FW issue).
Reply
#2
It sounds like you're encountering the common issue with Sandisk Extreme Pro SSDs, where the drive intermittently disconnects and reconnects. Given that your specific model (with serial number 2127MT401506) isn't part of the faulty batch according to Sandisk, there are still a few troubleshooting steps you can take:

Steps to Troubleshoot the SSD:
Check Cable and Port:

Ensure the cable you're using is in good condition, and try switching ports (if possible). A faulty cable or port can cause connection instability.
Update Firmware:

Even though Sandisk confirmed your drive isn’t part of the faulty batch, firmware updates can help fix issues. Check Sandisk’s support page for any firmware updates for your SSD model.
Test on Another Computer or Enclosure:

Try connecting the drive to a different computer or external enclosure to rule out any issues with your current setup.
Use Disk Management or Disk Utility:

On Windows, go to Disk Management (right-click Start > Disk Management) to see if the SSD appears, even if it's not fully functional. If it shows, you might be able to format it or fix errors.
On macOS, use Disk Utility to check the drive for errors.
Run Diagnostics:

Use Sandisk’s SSD Dashboard (if available) to run diagnostics and check for any hidden errors or issues.
Check System Logs:

For Windows, check Device Manager and review the event logs under "Disk" to see if there are any clues as to why it's disconnecting.
Try Linux Live Boot:

Booting into a Linux environment can help detect the drive in case Windows is failing to recognize it due to driver issues.
If the Drive is Still Inaccessible:
If the drive continues to disconnect, it might still be suffering from hardware issues, even if it's not from the faulty batch. In that case, contact Sandisk Support again with more details about the problem. Since the warranty might still apply, they could offer an RMA.
Alternatives:
If you’re not able to get it working, $100 for a 1TB SSD is a good price in general, but newer models from Samsung (970 EVO Plus) or Crucial (P5 Plus) may offer a more stable experience at a comparable cost.
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)