Can't find Preferences file on DS220+

[Enquiries]

Hi there!

I've watched a few of your videos as I'm trying to fix the H.256 playback on my new DS220+.

I'm using Plex and I can't find the Library folder with the Preferences.xml file.

I'm not sure why... but it's driving me crazy! Any help or advice would be greatly appreciated.

Cheers,

Andrew

[ed]

Make sure you have correct manual
DSM6
https://nascompares.com/2020/07/30/synol...and-ds420/

DSM7
https://nascompares.com/2022/04/27/synol...-playback/