Buying 2 wrong Ram

[Enquiries]

As a 14 yearold operating a Ds224+, I have made a few unforgivable mistake. I bought 2 wrong rams which is CT102464BF826B.C16FPD and CT102464BF426B.C16FPD. So first i bought the 8gb thinking that it wont support that 8gb compatibility now i bought the 4gb verison, after watching your video on "rams" i realized that i have just wasted around 60Usd - 200Myr on 2 useless sticks that i cant even use on my other newer devices. May i know why arent these version compatible compared to CT8G4SFS8266 and CT4G4SFS8266.
Lastly,Is it possible for you to send me a ram that you are no longer using thats compatible with my NAS because my parents are extremely mad at me for wasting their money on a NAS now, rams.Fyi im planning to run Plex Media Server on my NAS or VM thats why i bought those rams in the 1st place.
Cheers

[ed]

Thanks for writing in — first off, don't be too hard on yourself. Making mistakes is part of learning, and the fact that you're running a NAS and thinking about Plex and VMs at 14 is seriously impressive.

The RAM sticks you bought — CT102464BF826B and CT102464BF426B — are standard DDR3L modules, which unfortunately aren't compatible with the DS224+. That model requires DDR4 non-ECC SODIMM RAM, which is why modules like CT8G4SFS8266 and CT4G4SFS8266 work. The ones you got are simply a different generation (DDR3 vs DDR4), so they won't physically or electrically match the slot in your NAS.

As for why Synology is so picky — it's partly due to voltage and memory timing differences, and partly because of how Synology's system checks for compatibility.

I totally get how frustrating it must feel, especially with your parents being upset. Unfortunately, I can’t send hardware directly — we get a lot of requests like this and have to stay fair and consistent — but I can suggest a few options:

Try reselling those two RAM sticks online or to a local repair shop — even at a lower price, you might recover some of the cost.

Look for used or refurbished DDR4 sticks (like CT4G4SFS8266) on second-hand marketplaces in your area — they're often much cheaper.

Stick to the DS224+’s stock RAM for now and focus on running lightweight Plex tasks. It can still handle a lot without upgrading memory, especially if you're not doing heavy 4K transcoding or running VMs yet.

https://nascompares.com/answer/synology-...tible-ram/

[Minette Brault]

Have you ever tried selling your stuff on an online flea market? Or looking for groups to sell it on? If your RAM is still brand new, you can try posting it for sale.