Buying 2 wrong Ram

[Enquiries]

As a 14 yearold operating a Ds224+, I have made a few unforgivable mistake. I bought 2 wrong rams which is CT102464BF826B.C16FPD and CT102464BF426B.C16FPD. So first i bought the 8gb thinking that it wont support that 8gb compatibility now i bought the 4gb verison, after watching your video on "rams" i realized that i have just wasted around 60Usd - 200Myr on 2 useless sticks that i cant even use on my other newer devices. May i know why arent these version compatible compared to CT8G4SFS8266 and CT4G4SFS8266.
Lastly,Is it possible for you to send me a ram that you are no longer using thats compatible with my NAS because my parents are extremely mad at me for wasting their money on a NAS now, rams.Fyi im planning to run Plex Media Server on my NAS or VM thats why i bought those rams in the 1st place.
Cheers

[ed]

Thanks for writing in — first off, don't be too hard on yourself. Making mistakes is part of learning, and the fact that you're running a NAS and thinking about Plex and VMs at 14 is seriously impressive.

The RAM sticks you bought — CT102464BF826B and CT102464BF426B — are standard DDR3L modules, which unfortunately aren't compatible with the DS224+. That model requires DDR4 non-ECC SODIMM RAM, which is why modules like CT8G4SFS8266 and CT4G4SFS8266 work. The ones you got are simply a different generation (DDR3 vs DDR4), so they won't physically or electrically match the slot in your NAS.

As for why Synology is so picky — it's partly due to voltage and memory timing differences, and partly because of how Synology's system checks for compatibility.

I totally get how frustrating it must feel, especially with your parents being upset. Unfortunately, I can’t send hardware directly — we get a lot of requests like this and have to stay fair and consistent — but I can suggest a few options:

Try reselling those two RAM sticks online or to a local repair shop — even at a lower price, you might recover some of the cost.

Look for used or refurbished DDR4 sticks (like CT4G4SFS8266) on second-hand marketplaces in your area — they're often much cheaper.

Stick to the DS224+’s stock RAM for now and focus on running lightweight Plex tasks. It can still handle a lot without upgrading memory, especially if you're not doing heavy 4K transcoding or running VMs yet.

https://nascompares.com/answer/synology-...tible-ram/