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Hey Guys, I 've tried googling and going everywhere but seems my problem is too specific, I've updated my as TOS from 5.1 (came from factory) to TOS 6 but I realized it wiped a lot of settings and seems to have removed permissions for some stuff, like now "Users" is called "homes" or thats how i had to setup the plex folders now for it to find my media.
But now I cant delete files from my plex library from plex I'm afraid the update may have screwed with the users plex created when originally installed via the TOS app store any way you can help me out ?
Btw i got my f4 424 pro after seeing yourr reviews, in hindsight I probably should have waited for the ugreen one but it only was available like 4-5 months after i got mine.
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The update to TOS 6 likely changed the way users and shared folders are managed, which can sometimes affect access permissions, especially with Plex libraries. Here's a quick troubleshooting guide to help fix the issue:
Recheck Permissions:
Go to the "Control Panel" in TOS, and then under "Users" (now “Homes”), check that the Plex user (or the user account you’re using) has full read/write permissions for the folders where your Plex media is stored. It’s common for the update to reset permissions, so make sure Plex has the appropriate access to both the media folder and the library folder.
Check Plex Settings:
Open Plex and make sure it's pointing to the correct directories and has the necessary permissions to modify/delete files.
It might also help to re-scan or refresh the library to ensure Plex has a clean view of the folders.
Recreate Plex Folders:
If nothing works, try removing the Plex library (don't worry, your media will stay safe), then create the library again in Plex, pointing it to the same folders. This can help Plex re-sync its permissions.
TOS 6 User Management:
Since TOS 6 changed the way users are handled, you might want to double-check if Plex’s internal permissions are still configured correctly for the updated system. You can do this by accessing the folder settings in "Shared Folders" and ensuring that Plex is granted proper rights.
Let me know if this helps! I know it’s frustrating when updates cause unexpected issues, but I hope one of these steps clears up the problem.
P.S. The UGREEN NAS you mentioned is an interesting alternative, but the F4-424 Pro is still a solid choice! Hopefully, it’ll continue serving you well.
