F4-424 Pro Bricked???

[Enquiries]

Hello!

Is my device bricked, and how can I go about getting it functioning again?

I was going through a reply to my previous query about connecting a UPS to both my TOS 6.0.577 NAS and PC (thanks for the VERY quick answer previously!) and wanted to reset the system configuration to redo the initial admin account, so I backed up my settings before instructing the NAS to reset its system configuration.

After the 5-minute countdown, it restarts and the front lights are on/active, but there's no network activity coming from the back lights or my network switch after it's done starting up. TNAS Finder can no longer locate my NAS, and I can't access or do anything with it otherwise besides power it down again. I powered it down and up again several times, and there's initial network activity (green/orange lights) before it just dies and sits there.

[ed]

It seems your F4-424 Pro NAS might not be completely bricked but is likely stuck in a failed boot loop or has lost its configuration settings. Here’s a concise plan to troubleshoot and potentially recover it:

Power Cycle:

Disconnect the power cable for 5-10 minutes.
Reconnect and power it on. Observe the network activity lights during startup.
Check Network Settings:

Ensure the NAS is connected to your network via an active Ethernet port.
Try connecting it directly to your PC and manually assign an IP to the PC within the NAS's default range to locate it.
Reset Button:

Locate the physical reset button on the NAS.
Hold it for 5-10 seconds to perform a factory reset (this may reset admin credentials but preserve data).
TOS Reinstallation:

Use the TNAS Finder tool to attempt a TOS (TerraMaster OS) reinstallation if it detects the NAS during initial activity.
USB Boot Recovery:

Check TerraMaster's support for a USB recovery image to manually reinitialize the NAS firmware.
Support Assistance:

If the above steps fail, contact TerraMaster support with details of your issue, including steps already taken.