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Formats for Video Streaming on QNAP?

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Wanted to ask for some advice with a QNAP NAS. I have the TS219P II. I really want to be able to share some of my personal videos with friends and family. I puts some videos on the NAS and created a share link. But when I view this link.. I can't get it to stream the video. It plays the clip.. but with audio only.. no video. Are there specific video types that I need to have my clips in so they can be streamed? These are small SD clips.. so nothing crazy. Is there a setting I'm missing that will allow the NAS to stream the clips..and transcode if needed? Thanks much! -Peter
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