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synology - Enquiries - 07-15-2023

I have a quick question I have a ds1019+ that decided to fail on me today spoke to synology its a few months out of warranty so they wont help me but we have a hardware failure. All the drives are fine and there really isnt much data on the hard drives but its important documents i really need. How do I pull the data off the hard drives and store it on a working nas? Is there special software needed if so is there one you recommend? I have a ds1621+ that is working i use for my movies its full of 8tb drives not sure if that can be used to pull the information off the drives

thanks for the help


RE: synology - ed - 07-21-2023

I'm sorry to hear about the failure of your DS1019+. To retrieve the data from the hard drives, you can consider two options. First, you can get another Plus series NAS, like the DS1621+, and simply move the drives from the DS1019+ to the new unit to continue accessing your important documents. Alternatively, you can take a more intricate approach by connecting the hard drives to a Linux machine. You can find a helpful guide on how to recover RAID or transfer data from a broken NAS to a new one on our website at https://nascompares.com/recover-raid-or-move-data-from-broken-nas-to-a-new-one-synology-qnap-asustor/. Both methods will enable you to access and store your data effectively. If you choose to go with the DS1621+, it's worth mentioning that it's a great choice for storing your movies with its 8TB drives. I hope this helps, and feel free to reach out if you have any more questions. Best of luck!