Comparison- Please ?

Im new to this.... thus far I am interested in these two units. In your estimation (if you were a dummy like me) which should I consider : https://www.amazon.com/gp/product/B07ZTSH9CQ/ref=ox_sc_act_title_1?smid=A3KNQ2P1WTTKPU&psc=1
or
https://www.amazon.com/gp/product/B08V5L1X1C/ref=ox_sc_act_title_4?smid=ATVPDKIKX0DER&psc=1
also which company from your knowledge is the most expredient in support and response.
Thank you very much. be and stay safe
Bob

If I had to tell you which one is more reliable then the answer would be Buffalo. But if you want to know which one is more feature-rich then Asustor.Buffalo only has data storage in mind. If all you need is network file storage then they do a good job. But if you want to turn your NAS also into something else like multimedia centre or surveillance then Asustor offers way more apps.I hope this helps.