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The Virus is IN the Updates ! - Printable Version

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The Virus is IN the Updates ! - Enquiries - 01-08-2023

Just FYI : I Manually downloaded some Terramaster updates on my PC, directly from the Terramaster website, planning to manually install it to the Terramaster. My Antivirus immediately quaranteened the downloaded Terramaster update file, the build includes the randsomeware software in one of the installed update programs. The Virus was preinstalled in the update, coming directly from Terramaster's own servers.

I went back and forth with Terramaster, warning them the randsomware is coming directly from their own software builds. Terramaster doesn't believe the screen shots, files, and data I sent directly to them from their own software !

SO: Step 1: DO NOT download updates directly into your Terramaster. STEP 2: ONLY download Terramaster software to your PC first, scan it completely, and ensure it passes all tests before use.


RE: The Virus is IN the Updates ! - ed - 01-09-2023

If you could share screen grabs of the TerraMaster URL where it is downloaded from, it would be helpful.