ASK NC

Rob,

I just purchased a $6K DELL Precision Workstation and I was told by Dell that their motherboards are now using the TPM chip to run Windows 11 Pro. Therefore this system cannot access my Local Network of Synology NAS since it insists on requiring me to sign in to Microsoft with my account email and a 6 digit PIN #.

The recent release of 22H2 is what made everything change.

It has something to with Certificates that come from the MS Azure Active Directory. I've spent a week trying to get his resolved with Dell only to have them take the system back and send me a Win 10 version.

Anyway I wan wondering what you know about this, and whether Synology is going to offer help. I can still access the drives though a browser, but its stated as NOT being secure.


Read about it here: Mandatory Microsoft account sign-in

https://tinyurl.com/2n9knt2o

The issue you are experiencing is related to the new requirements for Windows 11, which includes a TPM (Trusted Platform Module) chip for security purposes. While this may create some difficulties when trying to connect to your Synology NAS, it is not an issue that Synology can directly address. But better try then not!

One workaround is to use the browser to access the drives on the Synology NAS. However, this may not be the most convenient or secure method. Another option could be to use a third-party file manager that supports network drives and allows you to authenticate with your Synology NAS without requiring a Microsoft account sign-in.

It's important to note that Windows 10 will still be supported until 2025, so if you are having issues with Windows 11, you may consider using Windows 10 until the issue is resolved. Additionally, you may want to contact Microsoft support for further assistance with the Microsoft account sign-in requirement.