NAS Troubleshooting

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My NAS doesn't power on or boot. How can I fix this? Troubleshooting Network Attached Storage (NAS) Issues. Fixing misconfiguration. All this solved with an experience from other NAS users here.

Drawback for SSD?

I was planning to use a Synology NAS populated with four 2TB ssd for use in my motorhome. I think the SSD will not be affected by the bumps and vibrations of a moving vehicle. Now I am questioning the wisdom of doing this because of the 'volatility' of data stored on an SSD. Do SSD need to be "ON" at all times in order to prevent slow loss of data? I have seen some online information that SSD will begin to lose data if they are stored and not being used. Is this true? how long can they be 'off' before they begin losing data? Any help you can offer will be appreciated.
WA Wagwar asked on 24 February 2021, 18:30
0 answers / 0 votes / 132 views

DC Hardwire Question?

I need to direct hardwire a Synology NAS (DS 920+) to 12 V DC. I need to install it in my motorhome. The 'brick' that Synology provides has 120 V AC input and 12.5 v 5A DC output. So in theory, it should be possible to directly wire it into my 12 v DC system. I believe the brick uses a 5 pin DIN connector to the NAS. Does anyone know what the wiring schematic might be for that connector? Synology does not sell a direct wire kit and there is no doc describing the wiring. I could use an inverter, I know, but that is quite an inefficient way to go. 12 VDC to 120VAC to 12VDC. Thanks.
WA Wagwar asked on 15 February 2021, 18:39
1 answers / 0 votes / 134 views

DS920+ RAM upgrade not recognized in VMM (but elsewhere it is!)?

I've added a 16 GB module to my Synology DS920+. It all seems to work very well, but the Virtual Machine Manager still says I have only 4 GB available on my host. See attached image. Any advice on why this is happening? The main reason for upgrading, was to allocate more RAM to VM, so it is quite a bummer. I'm using Kingston DDR4 - 16 GB - SO DIMM 260-pin. Part number KCP426SD8/16. (Thank you very much for your advice on the unofficial RAM upgrade option! And all your advice on Nascompares in general!)
DS920+ RAM upgrade not recognized in VMM (but elsewhere it is!)?
MA Markus asked on 19 January 2021, 14:16
1 answers / 1 votes / 253 views

Qnap Red Light Flashing - continued topic?

Dear Experts, Some time ago there was a post on Q&A Forum about status LED flashing In the article there was statement "If it doesn’t boot, you will need to come back to me.".....sooo I come back. I have QNAP 453B, after firmware update the NAS is "dead". Status LED if flashing (color red, period 2sec). The HDD drive's are plugged out. There is no beep signal. Fan is not rotate (I disconnected the fun plug and connect the fan to external power supply - fun is working). If needed I can replace the FAN to new one. But before firmware update he works fine (software update damaged him? I don't think so.) What do you think? Is there any option to bring the NAS alive?
MU Muniek12 asked on 16 November 2020, 12:39
0 answers / 0 votes / 157 views

NAS dropped off of Windows 10 Explorer on several network attached computers?

Without any significant changes to the network or any computer, my NAS drive, admittedly an older Lacie NetworkspaceMax, suddenly stopped showing up on 3 of my 4 networked computers. Have searched for a solution and tried several fixes without getting them back. This problem remains unresolved. Would appreciate any help.
WI Wilr asked on 31 October 2020, 11:50
0 answers / 0 votes / 143 views

How to create hard link from other photo media folders to photo shared folder in DSM?

I have tried to create hard links to the /photo default shared folder in DSM. The links appear in /photo but I cant see the photos from the linked folders in Photostation. I did just the other day discover the enable Allow symbolic links within shared folders seitch in file services and have turned that on. I have been using the command similar to mount --bind /volume1/SharedFolder/Set1/ /volume1/photo/Test123. I have then reindexed the photostation app but cant see photos. Any ideas please. Been trying for months as I also use lightroom and need to sync external drives containing specialist drone footage rather than having to duplicate copies to /photo
PS Psteel691 asked on 29 October 2020, 00:23
0 answers / 0 votes / 176 views

TS-109 Pro not visible?

Bought a second hand TS-109 Pro, downloaded QFinder Pro and the latest firmware 3.3.3. All installed correctly but cannot see it on the network or map a drive in windows 10 When I click Details in QFinder Pro, it comes up with a log in screen where I put default username and password, the it does a little search for a few seconds and closes down??? When I click on Network Drives, there is nothing to select in the Select IP Address dropdown box??? I know it's an old system but I wanted to try it out to share music and videos on my network. Thanks in advance
TS-109 Pro not visible? TS-109 Pro not visible? TS-109 Pro not visible? TS-109 Pro not visible? TS-109 Pro not visible?
AN Andyb63uk asked on 27 October 2020, 10:53
0 answers / 0 votes / 148 views

Any MEMTEST Results for > 8GB+ QNAP TS-x53D??

I'm interested in the QNAP TS-453D. NASCompares has shown it can work with 2x 16GB (32GB) capacity, HOWEVER, no conclusive memory tests were performed! Everyone, including NASCompares, just assumes if QTS can launch everything is working. Ridiculous. Has anyone installed more than 8GB then run MEMTEST to confirm the CPU can actually read/write beyond the Intel-stated 8GB limit? Having QTS simply boot or just running a VM within QTS while not using it are terrible tests considering how efficiently OS's and CPU's can handle resources these days. A valid test would be to fill the memory beyond the advertised 8GB capacity and see what happens. ## QNAP x53 series CPU - Intel J4125 Spec Sheet: ## QNAP MemTest: ## NASCompares x53D 32GB:
BA Babbage asked on 25 October 2020, 06:35
2 answers / 0 votes / 346 views

QNAP QGD-1600P switch and QNAP QXG-10G2T-107 10 GbE expansion card?

I bought the QXG-10G2T-107 for my 1600P after checking in the QNAP compatibility table for suitable cards for my switch. When I put the card in the switch will not boot, it just hangs on "booting". I have an M.2 NVMe SSD drive card in the switch that works fine. Could anyone help me with some thoughts as to why the card does not seem to be compatible- many thanks
CH Chethiuz asked on 03 October 2020, 10:52
0 answers / 0 votes / 261 views

Migration from Synology 8-bay NAS to 6-bay NAS with expansion enclosure?

Hi, Please can you help a noob. I have an 8-bay Synology DS1815+ (out of warranty) which has failed to power on after a reload. I tested and tried new PSU - no blue light - no motherboard. So I'm resigned to get a replacement Synology NAS (I'm using SHR). I've seen the excellent youtube vid comparing DS1621XS+ and DS3617XS. In my DS1815+ I have 8 drives: 4x6TB, 2x4TB and 2x18TB WD181KRYZ Gold new drives). The config uses SHR - with two volumes (6 disks and 2 disks). The questions I have: I) Will I be able to migrate to a DS1621XS+ by first installing just 6 drives (one volume) and then slowly reducing the number of disks to enable to add second volume ii) If not, will I be able to use a DS1621XS+ (6 bay) + expansion (DX517) to facilitate an initial migration to the new platform. I appreciate long term best not to have a volume split via eSATA. iii) or am I forced to use an 8 or more bay chassis for the initial migration. Really appreciate your help with this :-)
FR Freedo100 asked on 02 October 2020, 22:10
1 answers / 0 votes / 383 views

Link Aggregation with AS5202T and Zyxel XGS1210-12 Switch?

Has anyone had experience with the Zyxel XGS1210-12 switch and setting up link aggregation on it with their NAS (specifically Asustor)? I'm trying but not having much luck. Thanks.
SL Slopes0213 asked on 20 September 2020, 02:55
0 answers / 0 votes / 191 views

Shared folder?

I've followed several of your video tutorials and set up my DS220+. Can you help please? I have created a shared folder on the NAS and mapped it to Z : on my PC and I want to use this folder to be my main working folder for photo editing with photoshop and luminar. I also want to be able to show those photos on my TV on the same network but the TV will only see the 3 Media Server created folders "photo", "video" and "music". I don't want to have to copy the photos from the shared folder to the media folder. Am I missing something? Thanks for a great series.
JO Joistguy asked on 26 July 2020, 21:22
0 answers / 0 votes / 138 views

Status Red Light Blinks - Every couple seconds - TS653B?

Status Red Lamp blinks even after ejecting all 6 drives. Fans? Mainboard? The NAS is getting close to full, but not full. At least 1TB of space remains at last check. The 6-bays configured: 1-4 6TB x 4 = 24TB, RAID5 (18TB usable) 5-6 10TB x2 = 20TB, RAID0 (20TB usable, striping, backup for 1-4 RAID5 array) I have ejected all 6 disks but the TS-653B still blinks with Status red lamp. So, this leads me to think, (a) the fans are bad, or (b) the unit's mainboard is bad. I have had the device for a couple of years now and up until yestereday I was able to use it normally. I have power set to automatically shutdown the NAS every evening at 2400 until whenever I decide to turn it on the following day, being the only user. Any advice or suggestions will be appreciated. Thanks. Jerry Tokyo, Japan
TO Tokyojerry asked on 08 July 2020, 00:03
1 answers / 0 votes / 170 views

Synology DS 1019+ and Time Machine?

After finding NAS Compares, I’ve Just got a DS 1019+, first thing I did was setup time machine backup from my 2013 MacBook Pro, followed the guides, Backup seems to Start ok, but when it gets above say 10gb, it fails and says I need to start a new backup, any ideas what’s wrong please ?
DA Davidjames1701 asked on 31 May 2020, 06:05
0 answers / 0 votes / 146 views

To sync or symlink, that is the question...?

Hi everyone, here’s the photo setup I’m trying to accomplish in Moments: 2 separate personal accounts that store individual photos from before 2013 & a family account where all photos/videos since ‘13 are stored. I enabled the shared library, so I can be logged into my personal account and see my photos as well as our family shared photos. Both my wife and I are backing our iPhones up to the family account (Home>Family>Drive>Moments). The issue is that I have to do a manual copy from the Family account to the /Photos folder for the pics and videos to show up in the shared library. Taking all this into consideration, I’m wondering the best way to sync the Family Moments folder with the /Photo folder. Is it better to symlink the Family moments folder to the /Photo folder or create a script that runs nightly to copy its contents to /Photo? Ideally I would like to prevent duplicate copies (same photos in the Family Moments folder and the /Photo folder). Help please :D
SG Sgil asked on 18 May 2020, 14:50
1 answers / 0 votes / 269 views

Moving data from old nas to new nas?

I have DS411 with four 2TB drives. The raid configuration on two drives is set to Basic (with out protection) and the other two are set to Synology hybrid raid SHR (with out protection) The DS411 is not supported by migration assistant for the source . So here is my Question, Can I set up the DS1019 with one 12tb drive, then insert the old drives to copy the data, then discard those old drives? Thank you for your time.
AS Asoucar asked on 14 May 2020, 20:47
2 answers / 0 votes / 398 views

Rebuilding storage pool - Super slow to log-in?

HI all - I started upgrading my DS218+ with two new 4TB drives on Friday. I replaced the first one, which repaired overnight... All fine. I replaced the second drive at lunchtime yesterday - It was still repairing last night. This morning, logging into DSM is taking almost 10 minutes... and everything is crawling. Do I just leave it alone for now? Can I force restart when the storage pool is being repaired?
WE Westyphoto asked on 10 May 2020, 10:40
1 answers / 0 votes / 296 views

Where does the cat6 Ethernet cable plug into from NAS?

Hi, bought the qnap TVS 472 XT thanks for the great videos on this. still waiting for my new segate 10tb drives to be back in stock. crazy embarrassing question . where does the cat6 ethernet cable plug into? my cable company router, or my imac 27, or both. I never see anyone talk on this simple starting step!
NA Nascompares_blog_push asked on 22 March 2020, 13:10
1 answers / 0 votes / 329 views

Bitrot Protected NAS- Best Option For Super Long Term Storage And Protection Of Data Corrosion?

Bitrot Qnap Ext4 Looking for a long term cold storage (the data is not used actively anymore) option for about 30TB of data and was looking at QNAP RAID 6 option as base for this backup. (I will have individual 3 x 10 TB drives offsite as well (2 off site locations)). I know the Raid 6 will give me drive failure protection, but activating scrubbing, will that be the best option for super long term storage and protection of data corrosion? Plus, if I power this NAS down, how often should I power it up to perform this scrubbing? My real big concern is data loss from bitrot over long periods of time.
NA Nascompares_blog_push asked on 28 February 2020, 16:34
1 answers / 0 votes / 324 views